Starkid
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Contact Starkid support

How to reach Starkid for help, and what to send so we can sort it out quickly.

We're happy to help. For many questions, your school is the fastest answer — they approve enrolments, manage staff, and run your school's settings. For app problems, reach Starkid directly.

When to ask your school first

  • Your child's admission request hasn't been approved.
  • A teacher's request to join the school is still pending.
  • A question about attendance, fees, events, or your school's day-to-day.

Reach Starkid

What to include

To help us fix things quickly, please send:

  1. Whether you're a parent or school staff.
  2. The phone number on your account.
  3. Your school's name.
  4. What you were doing and what went wrong (a screenshot helps a lot).

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Last updated 2026-06-26